USIL - US Indoor Lacrosse

RETURN PROCESS

The Important Details About Returning US Indoor Lacrosse Merchandise We are proud to offer you high quality merchandise through our US Indoor Lacrosse Shop and truly believe you will be pleased with the products and services we provide. We understand, however, that occasionally you may have to return something to us for a variety of reasons and to make it easier, we are instigating this simple return policy: If the item you receive is not right, for whatever reason, return it to us within 14 days of purchase and we will promptly refund your money or exchange it for something else*. For a full refund or exchange, the item must be returned in its original condition and if sold as a set, it must be returned as a set. Almost all item apparel items that have been worn will show signs of wear and will no longer be in original condition, therefore we will not be able to accept or process your return. If we sent you the wrong item in error, we will, of course, issue a call tag to have the original item returned and will ship all exchange orders back to you for FREE (Priority Mail or UPS Ground service) in appreciation of your business with us. For all returns and exchanges: Please remember to completely fill out and include the Merchandise Return Form that is located with the packing slip that accompanied your merchandise. If you need a new return form, please print one out from our Customer Services page of our US Indoor Lacrosse On-Line Shop.

Please ship all returns and exchanges, along with the completed Merchandise Return Form to:
US Indoor Lacrosse
Attn: Shop Returns
P.O. Box 1097
Haddonfield, NJ 08033

Please understand that we cannot accept COD's or packages marked "Bill Recipient" and please keep the receipt or tracking number of your returned package in the event it is delayed or lost in transit. All refunds will be for merchandise ONLY, we cannot refund shipping costs unless the item was sent in error.